Help Center
Account & Login
- •How to sign up / log in
- •Password reset
- •Updating profile info
- •Account verification
Subscriptions & Billing
- •How tokens work (10 free trial)
- •Upgrade / downgrade plan
- •Payment methods supported
- •Refund policy
Using LecturaAI
- •Uploading/recording lectures
- •How transcription works
- •Note generation process
- •Managing & exporting notes
Troubleshooting
- •File upload issues
- •Transcription delays
- •Token deduction problems
- •Audio quality solutions
Contact Us
Can't find what you're looking for? Send us a message and we'll get back to you.
Response Time
We usually reply within 24 hours (Mon–Fri).
Community & Resources
Student Community
Join our Discord community to connect with other students and share study tips.
Blog & Updates
Read about new features, study hacks, and how to maximize your learning experience.
Changelog
Stay updated with the latest improvements, bug fixes, and feature releases.
System Status
Our services are running smoothly with no known issues.
Have an idea?
Have an idea to improve LecturaAI? We'd love to hear it. Your feedback helps us build better tools for students.
Trust & Safety
Privacy Policy
We take your privacy seriously. Your lecture recordings and notes are encrypted and only accessible by you.
Terms of Service
Understand your rights and responsibilities when using LecturaAI services.
Data Security
All uploads are encrypted in transit and at rest. You control your data and can delete it anytime.
Accessibility
LecturaAI is committed to accessibility. If you face any issues using our platform, please contact us so we can help.