How can we help you?

Find answers, contact our team, or explore guides to get the most out of LecturaAI.

Popular articles

How to Delete Your Account

How to Delete Your LecturaAI Account If you no longer wish to use LecturaAI, you can permanently delete your account and all associat...

accountdeleteprivacy•data

Unable to Sign Up - Troubleshooting

Troubleshooting Sign Up Issues If you're having trouble creating a new account, try these solutions:...

signupregistrationtroubleshooting•email

Understanding Token Usage

How Tokens Work in LecturaAI Tokens are used to process your audio and video content. Here's everything you need to know:...

tokensbillingpricing•usage

Password Reset Guide

How to Reset Your Password Forgot your password? No worries! Here's how to reset it:...

passwordresetlogin•security

File Upload Issues

Troubleshooting File Upload Problems Having trouble uploading files? Here are common solutions:...

uploadfilestroubleshooting•formats

Transcription Quality Issues

Improving Transcription Quality Getting poor transcription results? Here's how to improve accuracy:...

transcriptionaudioquality•accuracy

Popular topics

Help Center

Account & Login

  • •How to sign up / log in
  • •Password reset
  • •Updating profile info
  • •Account verification

Subscriptions & Billing

  • •How tokens work (10 free trial)
  • •Upgrade / downgrade plan
  • •Payment methods supported
  • •Refund policy

Using LecturaAI

  • •Uploading/recording lectures
  • •How transcription works
  • •Note generation process
  • •Managing & exporting notes

Troubleshooting

  • •File upload issues
  • •Transcription delays
  • •Token deduction problems
  • •Audio quality solutions

Contact Us

Can't find what you're looking for? Send us a message and we'll get back to you.

Support Email

support@lecturaai.com

For technical issues and account questions

Business & Partnerships

hello@lecturaai.com

For collaborations and enterprise inquiries

Response Time

We usually reply within 24 hours (Mon–Fri).

Community & Resources

Student Community

Join our Discord community to connect with other students and share study tips.

Blog & Updates

Read about new features, study hacks, and how to maximize your learning experience.

System Status

All systems operational

Our services are running smoothly with no known issues.

Have an idea?

Have an idea to improve LecturaAI? We'd love to hear it. Your feedback helps us build better tools for students.

Trust & Safety

Privacy Policy

We take your privacy seriously. Your lecture recordings and notes are encrypted and only accessible by you.

Terms of Service

Understand your rights and responsibilities when using LecturaAI services.

Data Security

All uploads are encrypted in transit and at rest. You control your data and can delete it anytime.

Accessibility

LecturaAI is committed to accessibility. If you face any issues using our platform, please contact us so we can help.

English
Amharic (coming soon)
Spanish (coming soon)